In this webinar series Kate Leggett from Forrester Research and Billy Hunt, CEO aMind Solutions and co-founder of TethrOn, walk through the key components to successful sales and customer service interactions.
The presentation includes mobile statistics from Forrester’s files along with customer success stories. Watch and discover how forward-thinking enterprises are transforming their businesses with mobile CRM. See how they are able to do it without upgrading or replacing prior enterprise software investments.
Discover how to meet customer expectations in a new world where customers now control the conversation. You will learn how to provide employees with tools that satisfy customer expectations of effective, easy and emotional engagement. And how to provide them with all the information they need, from any system, in ONE app.
In part two of this series, Kate and Billy continue the Modern, Mobile CRM discussion. In a world where nearly 30% of employees work remotely, mobile support is increasingly important. Learn how to quickly deploy mobile apps that provide the right information, at the right time, in the right place, offline and on.