In the emerging “on the go” work environment, a mobilized, interconnected, and agile workforce is a major asset for any organization. With the proper suite of mobile applications and systems to support them, a mobile workforce helps to bolster revenues, reduce operational costs, and supply valuable business intelligence.
A study by Citrix reveals the average organization already has only seven desks for every ten employees. Out of the organizations surveyed, 91% planned to have a mobile workstyle strategy that allows people to work from anywhere, anytime, and on any device. While most of us agree that a mobilized workforce is good for business and good for employees, the path to mobile success is not clear.
A study by IBM revealed that only 20% of organizations believe they have a superior or leading mobile strategy compared with their industry peers. Whereas 90% of the surveyed companies plan to sustain or increase their investment in mobile technology over the next 12-18 months, it is unclear how many of them will actually succeed in developing a more potent and productive mobile workforce that translates into a strategic competitive advantage.
Are you on the right track for a mobile workforce? Here are four signs your mobile workforce will outperform rivals in 2017 and beyond.
#1. Your Mobile Strategy Includes a Variety of Devices
In 2017, more than 50% of businesses will require employees to “bring their own device” for work purposes. With the trends shifting in favor of BYOD (bring your own device), a vast array of consumer devices will flood the workplace. CIOs and IT groups must develop apps that support a much wider variety of devices than ever before. Your mobile platform must help maintain user productivity and help field employees collaborate anywhere, anytime through social networking and online presence. You should deploy the concept of virtual teams to leverage talent working in different time zones, SKUs, projects, etc.
#2. Your Critical Business Information is Protected
Cloud-based applications and personal devices provide more flexibility and greater employee satisfaction, but they also expose the enterprise to new data security threats.
Regardless of whether you have a BYOD policy, employees often use their personal devices for work. Some of the devices are designed to share data in the cloud and can expose your critical business information to duplication and theft.
“Once you realize that, you’ll understand you need to protect data in another way besides locking down the full device,” says Mr David Willis, vice president at Gartner. “Your IT team must plan for robust and reliable endpoint, data, app and device security that goes beyond devices and platforms.”
#3. You’re Planning for Real-time and Cognitive Capabilities
In order to be productive your field employees must be able to access the most up-to-date and contextual information quickly, whether they are offline or on.
The latest trends in cognitive computing allow you to empower your workforce beyond real-time data access. Cognitive apps make sense out of unstructured data and help employees derive valid insights from it. Game-changing organizations will leverage Big Data through cognitive computing to simplify interactions, improve usability, expand employee knowledge, and issue personalized notifications or alerts for critical events. The apps of the future will grow smarter over time, while the companies using them will grow stronger.
#4. Your Mobile Assets Integrate with Legacy Data and New Data Types
The next generation of truly disruptive enterprise mobile apps will integrate seamlessly with legacy software such as ERP, CRM and accounting systems. At the same time, they will also accommodate the massive amount of unstructured data being generated by mobile devices and the Internet of Things (IoT). The best applications will learn from unstructured data and personalize the user experience.
For your mobile workforce to dominate the industry, your IT team must think in terms of a future that has arrived with consideration for innovations of 2017 and beyond.
At TethrOn we are building the future of mobility for the world’s leading brands including AT&T and Starbucks. TethrOn powers apps that give companies a competitive edge through increased productivity, greater app adoption and maximized IT dollars.